Privacy

CRABX AI Technology Ltd. is a Canadian company headquartered in Vancouver, British Columbia. We build autonomous AI systems, SaaS platforms, and industry software. This notice explains how we handle information when you interact with our website, AI agents, and products.

Conversation content you share with our AI agents and architect intake.

Contact details you submit voluntarily — name, email, phone, company.

Project information you provide so we can scope and respond.

Basic technical logs — IP address, browser, referrer, timestamps — used for security and reliability.

To deliver the services you ask for.

To improve our internal AI systems and product quality.

To respond to inbound enquiries and follow up on engagements.

To keep the platform secure and available.

We run isolated infrastructure across Canada and China. Customer data stays in the region appropriate to the customer: Canadian and global customer data is processed in Canada; mainland China customer data (for example, CHEYUN automotive customers) is processed inside China. The two environments are isolated.

We use a small set of infrastructure and AI providers strictly necessary to operate the service. We do not sell your data. We do not share your conversations with advertisers. We do not use your private content to train third-party public models.

We use minimal cookies and privacy-respecting analytics to understand how the site is used. You can block cookies in your browser; the site will continue to work.

You may request access to, export of, correction of, or deletion of your personal information at any time. Contact CRABX AI through our website to make a request and we will respond within a reasonable period.

This notice is governed by Canadian privacy law (PIPEDA) and applicable provincial law in British Columbia, alongside any local data protection law that applies to you.

Questions about this notice: contact CRABX AI.